Who Should Attend?
All managerial staff that take part in change management process.

Expected Results
Gaining practical knowledge on how to handle team management during change process.  Concrete techniques on communicating change, motivating for changes, preventing from difficulties and misunderstandings during a change.

Training Objectives

1. What is the influence of change  on:
   • Company and people,
   • Human relations,
   • Clients relations,
   • Work quality.
2. My understanding of change
   • How do I, as a Manager and Leader, perceive change.
   • How do I determine my attitude toward team members.
   • Manager’s and Leader’s responsibility for change implementation.
3. Stages of change.
4. Modern leadership in  transformation period
   • Leadership and management styles on different stages of change.
   • Determinants  of a successful change management.
   • Building and integrating teams as a way to increase leaders effectiveness in change period and improvement in an organization.
5. The best methods for introducing change and team management during change process
   • Preparing your team for a change,
   • Preparing a supportive environment,
   • Communicating the change,
   • Directing the change – translating strategic assumptions into concrete operational tasks for individual team members,
   • Acquiring followers – manager’s backup,
   • Overcoming resistance,
   • Influencing the team by the positive attitude in the process of change,  supporting and motivating,
   • Engaging the team in the change process,
   • Influencing attitudes and habits,
   • Cooperation or creative rivalry – which behaviour is required on a different  stages of change.
6. Introducing the change – setting goals and tasks during the change period.
7. Task controlling on a different change stages.
8. Preventing from difficulties and misunderstandings during change implementation;   prevention and correcting.
9. Organizational culture during change process
   • Change effect on customer relations,
   • Building a positive company image during change process – two dimensions: strategic and operational.
10. Company in crisis
    • Social aspects of crisis situations,
    • Managing crisis situations – two dimensions: strategic and operational,
    • Management failures (work on company materials),
    • How to draw from failures and successes during change process and crisis situations.

Training structure
2 days training, interactive workshop.

Methodology
Workshop training, mini-lectures, case analysis, common solution finding.

Language
English, Polish.