Who Should Attend?

The course is oriented at the whole spectrum of consultants auditing telecommunication businesses.

Course Content

1. Key issues to audit telecommunication network.
2. Operation & Maintenance
   • How procedures should look like?
   • How to verify reality against procedures?
   • Organization,
   • Operational and financial efficiency.
3. Network and Network Management
   • Architecture of telecommunication network,
     • fixed,
     • mobile,
     • wireless,
     • convergent network,
   • Architecture of telecommunication network,
     • is it optimal or not?
     • what is cost to be optimal?
   • Network management system,
     • architecture,
     • does it properly support operation?
4. IT support systems (billing, CRM, network inventory, service provisioning)
   • Possible solutions,
   • Recommended features,
   • Does it properly support operation?
5. Risk management and Business continuity planning
   • Procedures,
   • How to evaluate?
   • Does it properly support operation?
   • Is it cost efficient?

Pre-requisites

Basic knowledge of telecommunication business.

Training Structure

Three day training divided into logical sessions.

Methodology

Lectures and presentations.