Telco technical & business courses available worldwide |
Who Should Attend?
Managers, Business Analysts, Consultants, Process Analysts, Sales people, anyone involved in writing or responding to a proposal that is based on Frameworx, or anyone who wishes to extend their knowledge.
This training is intended to provide a step-by-step introduction to the key components of Frameworx: the TM Forum artefacts, the Business Process, and Information Frameworks.
Anyone who wants to know what Frameworx is (and why it is used by organisations worldwide) will benefit from this course. If you are involved in a business transformation project, are in the process of selecting a new OSS/BSS application, are working alongside process and/or data modellers, or simply want to extend your knowledge, then this course is for you. There is no prerequisite and everything is explained from basic principles.
The course is open to anyone -- you do not have to be a member of the TM Forum to join!
Course Content
Part I — Introduction [0.5 day]
Part II — The TM Forum Business Process Framework (eTOM) [2.5 days]
Part III — The Information Framework [2 days]
Course Objectives
This training is intended to provide a complete introduction to the TM Forum’s Business Process (eTOM) and Information Framework (SID). At the end of 3 days, attendees will have an understanding of what these things are, how they all fit together, and how they can be used in the real world.
The “jargon” will be explained and the attendee will be comfortable with the subject.
This is not a process or data modelling course, but the student will have a good grasp of the basic concepts.
Prerequisites
None.
Training Structure
Three-day session.
Methodology
Interactive, instructor-led training, presentation, workshops/exercises with practical examples prepared by the trainer and based on a combination of his own experience and published case studies.
Good direct connection between course material and real problems.
Good class notes and great examples.
A clear picture of GSM switching and signalling.
I received a lot of useful information which I use in my work every day.
I am very impressed with the trainer's knowledge and experience.
A lot of useful materials and knowledge.
Excellent, knowledgeable trainer, open to communication.
Experienced trainer. Real cases with references to recommendations.
A good approach to a complex problem.
Trainer is open for comments and discussion.
Experienced trainer. Excellent descriptions.
I feel like the trainer is the best professor and mentor one can have.
Very clear explanations.
Trainer was able to answer practical questions.
I can proudly recommend these courses for others as well.
Deep and detailed topic analysis.
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Excellent knowledge from the trainer.
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Really practical and very fruitful training.
Professional, high-quality trainer.
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Excellent exercises!
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The training is completely excellent.
Regardless of technology I received theoretical and practical answers.
More than excellent course!
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Excellent course and instructor.
Good logical structure of the course and explanation.
Seminar entirely for Telecommunication operators. A lot of issues covered.
The best training ever.
Many different people from different operators can share their problems and ideas.
Perfect course.
The training exceeded my expectations.
Unique training covering the most important areas of my work.
Trainers have passion to teach & impart knowledge.
Course covers all important issues and presents relevant examples.
The whole course was very valuable.
Amazing, more than excellent, audience-oriented trainer.
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Trainer understands local market experience.
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Excellent methodology of teaching. Simple and easy to understand training.
Trainer adapted to the expectations of the audience.
The course exceeded my expectations. Hats off!
Training was above expectations!
Great teacher with deep knowledge and experience.
Training provides useful methods to analyze real protocols.