Telco technical & business courses available worldwide |
Who Should Attend?
This course is designed for those working in Marketing, IT, or Business Intelligence, responsible for reporting and analyses. This course is also recommended for managers looking to make their company more efficient using advanced data processing techniques.
Course Scope
Course Objectives
The goal of this course is to present an overview of various data operation techniques applied to the main cost and profit generating processes: churn reduction, up- and cross-selling, entry scoring, the collection process, Call Centre optimisation, market segmentation, and measuring and improving processes. In addition, we will describe data acquisition techniques and methodology, give practical examples from Telco business, and supplement the course with an overview of advanced mathematical data mining techniques.
Prerequisites
No specific prerequisites are required, but experience in one of the following areas is highly recommended:
Training Structure
Four-day training divided into logical sessions.
Methodology
Instructor-led training.
The training exceeded my expectations.
Trainer was able to answer practical questions.
The course covers all the impacted areas.
Amazing, more than excellent, audience-oriented trainer.
A clear picture of GSM switching and signalling.
Professional, high-quality trainer.
Perfect course.
Deep and detailed topic analysis.
Trainer understands local market experience.
Trainer is open for comments and discussion.
I am very impressed with the trainer's knowledge and experience.
Really practical and very fruitful training.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Great teacher with deep knowledge and experience.
Excellent course and instructor.
A lot of useful materials and knowledge.
Good class notes and great examples.
Many different people from different operators can share their problems and ideas.
More than excellent course!
This course will be very useful in my daily work.
Good direct connection between course material and real problems.
Regardless of technology I received theoretical and practical answers.
Training provides useful methods to analyze real protocols.
Excellent, knowledgeable trainer, open to communication.
Training was above expectations!
Course covers all important issues and presents relevant examples.
Good logical structure of the course and explanation.
Very clear explanations.
Unique training covering the most important areas of my work.
The training is completely excellent.
Very well organized training programmes.
I can proudly recommend these courses for others as well.
The whole course was very valuable.
Excellent knowledge from the trainer.
A good approach to a complex problem.
Excellent methodology of teaching. Simple and easy to understand training.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Very effective training methods.
Highly professional trainer with lots of practical experience. Friendly and open.
Trainer adapted to the expectations of the audience.
Excellent exercises!
The best training ever.
Experienced trainer. Excellent descriptions.
The trainer is capable of answering all my questions.
Experienced trainer. Real cases with references to recommendations.
I feel like the trainer is the best professor and mentor one can have.
I received a lot of useful information which I use in my work every day.
Trainers have passion to teach & impart knowledge.
Everyone gets individual attention from the trainer.
The course exceeded my expectations. Hats off!
Trainer understands local market experience.