Telco technical & business courses available worldwide |
Who Should Attend?
This course is designed for those working in Marketing, IT, or Business Intelligence, responsible for reporting and analyses. This course is also recommended for managers looking to make their company more efficient using advanced data processing techniques.
Course Scope
Course Objectives
The goal of this course is to present an overview of various data operation techniques applied to the main cost and profit generating processes: churn reduction, up- and cross-selling, entry scoring, the collection process, Call Centre optimisation, market segmentation, and measuring and improving processes. In addition, we will describe data acquisition techniques and methodology, give practical examples from Telco business, and supplement the course with an overview of advanced mathematical data mining techniques.
Prerequisites
No specific prerequisites are required, but experience in one of the following areas is highly recommended:
Training Structure
Four-day training divided into logical sessions.
Methodology
Instructor-led training.
Excellent knowledge from the trainer.
Excellent methodology of teaching. Simple and easy to understand training.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Experienced trainer. Excellent descriptions.
Excellent course and instructor.
Unique training covering the most important areas of my work.
Trainer is open for comments and discussion.
The trainer is capable of answering all my questions.
Highly professional trainer with lots of practical experience. Friendly and open.
Good logical structure of the course and explanation.
I feel like the trainer is the best professor and mentor one can have.
Training provides useful methods to analyze real protocols.
Very well organized training programmes.
Really practical and very fruitful training.
Trainer was able to answer practical questions.
The training is completely excellent.
Experienced trainer. Real cases with references to recommendations.
Perfect course.
More than excellent course!
Everyone gets individual attention from the trainer.
Excellent, knowledgeable trainer, open to communication.
A clear picture of GSM switching and signalling.
Professional, high-quality trainer.
Trainer adapted to the expectations of the audience.
Great teacher with deep knowledge and experience.
I can proudly recommend these courses for others as well.
Excellent exercises!
Very effective training methods.
Amazing, more than excellent, audience-oriented trainer.
Trainer understands local market experience.
I received a lot of useful information which I use in my work every day.
Trainer understands local market experience.
The course covers all the impacted areas.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
The course exceeded my expectations. Hats off!
Good class notes and great examples.
I am very impressed with the trainer's knowledge and experience.
The whole course was very valuable.
Training was above expectations!
A good approach to a complex problem.
Regardless of technology I received theoretical and practical answers.
Deep and detailed topic analysis.
This course will be very useful in my daily work.
Many different people from different operators can share their problems and ideas.
A lot of useful materials and knowledge.
Trainers have passion to teach & impart knowledge.
Very clear explanations.
Course covers all important issues and presents relevant examples.
Good direct connection between course material and real problems.
The best training ever.
The training exceeded my expectations.