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Telco technical & business courses available worldwide |
Digital Transformation means changing people, organisation, and technology. Understanding your company’s current position is the cornerstone of any transformation. Digital Maturity Assessment will help you discover common understanding among business stakeholders and IT and decide where changes are needed.
Digital Maturity Assessment Workshop Series is a service provided by a TeleScope expert, specifically tailored to your Telecom company.
Who Should Attend?
During this workshop series, all major business units of your company should be interviewed – Strategy and Product Development, Marketing and Sales, Customer Support, Operations, IT, Network, Finance and Corporate Management, and Human Resources.
Service Content
This service is delivered as follows:
Day 1
A series of interviews (individual or small groups) is conducted with all stakeholder representatives. Each interview takes 40-90 minutes, depending whether it is individual or in a group. The interview is a series of structured questions and requires participants to express their opinion in the form of Likert scale.
Day 2
Interview results are computed and presentation prepared.
A 90-minute debriefing session is conducted with the senior managers from the participating units. The debriefing session is a facilitated discussion which aims at reaching a common understanding of both the current and desired situations.
A high-level action plan may be discussed and proposed.
Finally, a short report summarising the Digital Maturity Assessment results is sent to your company.
Objectives
This service gives common understanding of company position towards Digital change and helps focus management attention on the areas of high potential.
Prerequisites
Digital Trends and Telco Response web training is recommended to for better prior understanding of overall Digital impact.
Structure
Individual or small group interviews, debriefing session with Digital Maturity Assessment tool results.
Everyone gets individual attention from the trainer.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Very clear explanations.
Trainer was able to answer practical questions.
Excellent methodology of teaching. Simple and easy to understand training.
Perfect course.
Excellent exercises!
Experienced trainer. Excellent descriptions.
Excellent course and instructor.
Training provides useful methods to analyze real protocols.
Unique training covering the most important areas of my work.
Excellent, knowledgeable trainer, open to communication.
Very well organized training programmes.
Training was above expectations!
The course covers all the impacted areas.
Trainer understands local market experience.
Trainers have passion to teach & impart knowledge.
Professional, high-quality trainer.
Course covers all important issues and presents relevant examples.
Really practical and very fruitful training.
The best training ever.
The course exceeded my expectations. Hats off!
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Trainer is open for comments and discussion.
Excellent knowledge from the trainer.
The whole course was very valuable.
A clear picture of GSM switching and signalling.
The training exceeded my expectations.
Regardless of technology I received theoretical and practical answers.
Great teacher with deep knowledge and experience.
I am very impressed with the trainer's knowledge and experience.
Very effective training methods.
Experienced trainer. Real cases with references to recommendations.
Good class notes and great examples.
Amazing, more than excellent, audience-oriented trainer.
Trainer understands local market experience.
This course will be very useful in my daily work.
More than excellent course!
Deep and detailed topic analysis.
Good direct connection between course material and real problems.
Trainer adapted to the expectations of the audience.
I received a lot of useful information which I use in my work every day.
Highly professional trainer with lots of practical experience. Friendly and open.
A good approach to a complex problem.
The training is completely excellent.
I feel like the trainer is the best professor and mentor one can have.
Good logical structure of the course and explanation.
I can proudly recommend these courses for others as well.
A lot of useful materials and knowledge.
The trainer is capable of answering all my questions.
Many different people from different operators can share their problems and ideas.