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Telco technical & business courses available worldwide |
Digital Transformation means changing people, organisation, and technology. Understanding your company’s current position is the cornerstone of any transformation. Digital Maturity Assessment will help you discover common understanding among business stakeholders and IT and decide where changes are needed.
Digital Maturity Assessment Workshop Series is a service provided by a TeleScope expert, specifically tailored to your Telecom company.
Who Should Attend?
During this workshop series, all major business units of your company should be interviewed – Strategy and Product Development, Marketing and Sales, Customer Support, Operations, IT, Network, Finance and Corporate Management, and Human Resources.
Service Content
This service is delivered as follows:
Day 1
A series of interviews (individual or small groups) is conducted with all stakeholder representatives. Each interview takes 40-90 minutes, depending whether it is individual or in a group. The interview is a series of structured questions and requires participants to express their opinion in the form of Likert scale.
Day 2
Interview results are computed and presentation prepared.
A 90-minute debriefing session is conducted with the senior managers from the participating units. The debriefing session is a facilitated discussion which aims at reaching a common understanding of both the current and desired situations.
A high-level action plan may be discussed and proposed.
Finally, a short report summarising the Digital Maturity Assessment results is sent to your company.
Objectives
This service gives common understanding of company position towards Digital change and helps focus management attention on the areas of high potential.
Prerequisites
Digital Trends and Telco Response web training is recommended to for better prior understanding of overall Digital impact.
Structure
Individual or small group interviews, debriefing session with Digital Maturity Assessment tool results.
The whole course was very valuable.
Very effective training methods.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Perfect course.
Experienced trainer. Real cases with references to recommendations.
Trainers have passion to teach & impart knowledge.
The course covers all the impacted areas.
This course will be very useful in my daily work.
Trainer adapted to the expectations of the audience.
Very well organized training programmes.
Really practical and very fruitful training.
Excellent, knowledgeable trainer, open to communication.
Excellent exercises!
A good approach to a complex problem.
Everyone gets individual attention from the trainer.
Professional, high-quality trainer.
Excellent knowledge from the trainer.
Course covers all important issues and presents relevant examples.
Deep and detailed topic analysis.
The trainer is capable of answering all my questions.
A lot of useful materials and knowledge.
Trainer is open for comments and discussion.
Very clear explanations.
Amazing, more than excellent, audience-oriented trainer.
A clear picture of GSM switching and signalling.
Unique training covering the most important areas of my work.
Training was above expectations!
Regardless of technology I received theoretical and practical answers.
The course exceeded my expectations. Hats off!
Good logical structure of the course and explanation.
Experienced trainer. Excellent descriptions.
I can proudly recommend these courses for others as well.
Training provides useful methods to analyze real protocols.
Excellent course and instructor.
Trainer was able to answer practical questions.
The training is completely excellent.
Good direct connection between course material and real problems.
Good class notes and great examples.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Great teacher with deep knowledge and experience.
Excellent methodology of teaching. Simple and easy to understand training.
The training exceeded my expectations.
I feel like the trainer is the best professor and mentor one can have.
The best training ever.
Many different people from different operators can share their problems and ideas.
Trainer understands local market experience.
More than excellent course!
Trainer understands local market experience.
I am very impressed with the trainer's knowledge and experience.
Highly professional trainer with lots of practical experience. Friendly and open.
I received a lot of useful information which I use in my work every day.