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Telco technical & business courses available worldwide |
Digital Transformation means changing people, organisation, and technology. Understanding your company’s current position is the cornerstone of any transformation. Digital Maturity Assessment will help you discover common understanding among business stakeholders and IT and decide where changes are needed.
Digital Maturity Assessment Workshop Series is a service provided by a TeleScope expert, specifically tailored to your Telecom company.
Who Should Attend?
During this workshop series, all major business units of your company should be interviewed – Strategy and Product Development, Marketing and Sales, Customer Support, Operations, IT, Network, Finance and Corporate Management, and Human Resources.
Service Content
This service is delivered as follows:
Day 1
A series of interviews (individual or small groups) is conducted with all stakeholder representatives. Each interview takes 40-90 minutes, depending whether it is individual or in a group. The interview is a series of structured questions and requires participants to express their opinion in the form of Likert scale.
Day 2
Interview results are computed and presentation prepared.
A 90-minute debriefing session is conducted with the senior managers from the participating units. The debriefing session is a facilitated discussion which aims at reaching a common understanding of both the current and desired situations.
A high-level action plan may be discussed and proposed.
Finally, a short report summarising the Digital Maturity Assessment results is sent to your company.
Objectives
This service gives common understanding of company position towards Digital change and helps focus management attention on the areas of high potential.
Prerequisites
Digital Trends and Telco Response web training is recommended to for better prior understanding of overall Digital impact.
Structure
Individual or small group interviews, debriefing session with Digital Maturity Assessment tool results.
The training exceeded my expectations.
I feel like the trainer is the best professor and mentor one can have.
Good logical structure of the course and explanation.
The training is completely excellent.
Training provides useful methods to analyze real protocols.
This course will be very useful in my daily work.
Trainer understands local market experience.
Amazing, more than excellent, audience-oriented trainer.
Very clear explanations.
A clear picture of GSM switching and signalling.
The whole course was very valuable.
Excellent methodology of teaching. Simple and easy to understand training.
Excellent, knowledgeable trainer, open to communication.
Good direct connection between course material and real problems.
Seminar entirely for Telecommunication operators. A lot of issues covered.
A good approach to a complex problem.
I can proudly recommend these courses for others as well.
I am very impressed with the trainer's knowledge and experience.
Excellent knowledge from the trainer.
Good class notes and great examples.
Experienced trainer. Excellent descriptions.
Unique training covering the most important areas of my work.
Really practical and very fruitful training.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Professional, high-quality trainer.
Very effective training methods.
Great teacher with deep knowledge and experience.
Very well organized training programmes.
Excellent exercises!
Experienced trainer. Real cases with references to recommendations.
I received a lot of useful information which I use in my work every day.
Trainer understands local market experience.
Course covers all important issues and presents relevant examples.
More than excellent course!
Highly professional trainer with lots of practical experience. Friendly and open.
Trainer adapted to the expectations of the audience.
The course exceeded my expectations. Hats off!
Trainers have passion to teach & impart knowledge.
Training was above expectations!
A lot of useful materials and knowledge.
Everyone gets individual attention from the trainer.
Excellent course and instructor.
Deep and detailed topic analysis.
The course covers all the impacted areas.
Many different people from different operators can share their problems and ideas.
The best training ever.
Trainer is open for comments and discussion.
The trainer is capable of answering all my questions.
Regardless of technology I received theoretical and practical answers.
Perfect course.
Trainer was able to answer practical questions.