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Telco technical & business courses available worldwide |
Digital Transformation means changing people, organisation, and technology. Understanding your company’s current position is the cornerstone of any transformation. Digital Maturity Assessment will help you discover common understanding among business stakeholders and IT and decide where changes are needed.
Digital Maturity Assessment Workshop Series is a service provided by a TeleScope expert, specifically tailored to your Telecom company.
Who Should Attend?
During this workshop series, all major business units of your company should be interviewed – Strategy and Product Development, Marketing and Sales, Customer Support, Operations, IT, Network, Finance and Corporate Management, and Human Resources.
Service Content
This service is delivered as follows:
Day 1
A series of interviews (individual or small groups) is conducted with all stakeholder representatives. Each interview takes 40-90 minutes, depending whether it is individual or in a group. The interview is a series of structured questions and requires participants to express their opinion in the form of Likert scale.
Day 2
Interview results are computed and presentation prepared.
A 90-minute debriefing session is conducted with the senior managers from the participating units. The debriefing session is a facilitated discussion which aims at reaching a common understanding of both the current and desired situations.
A high-level action plan may be discussed and proposed.
Finally, a short report summarising the Digital Maturity Assessment results is sent to your company.
Objectives
This service gives common understanding of company position towards Digital change and helps focus management attention on the areas of high potential.
Prerequisites
Digital Trends and Telco Response web training is recommended to for better prior understanding of overall Digital impact.
Structure
Individual or small group interviews, debriefing session with Digital Maturity Assessment tool results.
The whole course was very valuable.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Excellent knowledge from the trainer.
Very clear explanations.
The course covers all the impacted areas.
Good direct connection between course material and real problems.
Good class notes and great examples.
A good approach to a complex problem.
Trainer understands local market experience.
Perfect course.
Great teacher with deep knowledge and experience.
I can proudly recommend these courses for others as well.
Very effective training methods.
Professional, high-quality trainer.
Everyone gets individual attention from the trainer.
Course covers all important issues and presents relevant examples.
The best training ever.
Amazing, more than excellent, audience-oriented trainer.
A lot of useful materials and knowledge.
The trainer is capable of answering all my questions.
I am very impressed with the trainer's knowledge and experience.
The training exceeded my expectations.
Highly professional trainer with lots of practical experience. Friendly and open.
Trainer was able to answer practical questions.
This course will be very useful in my daily work.
Excellent methodology of teaching. Simple and easy to understand training.
The training is completely excellent.
Trainer understands local market experience.
The course exceeded my expectations. Hats off!
Deep and detailed topic analysis.
I received a lot of useful information which I use in my work every day.
Experienced trainer. Excellent descriptions.
Trainers have passion to teach & impart knowledge.
Training provides useful methods to analyze real protocols.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Unique training covering the most important areas of my work.
Really practical and very fruitful training.
Excellent course and instructor.
Very well organized training programmes.
Excellent exercises!
More than excellent course!
Experienced trainer. Real cases with references to recommendations.
Regardless of technology I received theoretical and practical answers.
Trainer adapted to the expectations of the audience.
Many different people from different operators can share their problems and ideas.
Good logical structure of the course and explanation.
Trainer is open for comments and discussion.
Training was above expectations!
A clear picture of GSM switching and signalling.
Excellent, knowledgeable trainer, open to communication.
I feel like the trainer is the best professor and mentor one can have.