Telco technical

& business courses

available worldwide

Digital Maturity Assessment

business managers
available worldwide
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Digital Transformation means changing people, organisation, and technology. Understanding your company’s current position is the cornerstone of any transformation. Digital Maturity Assessment will help you discover common understanding among business stakeholders and IT and decide where changes are needed.

Digital Maturity Assessment Workshop Series is a service provided by a TeleScope expert, specifically tailored to your Telecom company.

 

Who Should Attend?

During this workshop series, all major business units of your company should be interviewed – Strategy and Product Development, Marketing and Sales, Customer Support, Operations, IT, Network, Finance and Corporate Management, and Human Resources.


Service Content

This service is delivered as follows:

Day 1
A series of interviews (individual or small groups) is conducted with all stakeholder representatives. Each interview takes 40-90 minutes, depending whether it is individual or in a group. The interview is a series of structured questions and requires participants to express their opinion in the form of Likert scale.
 

Day 2
Interview results are computed and presentation prepared.
A 90-minute debriefing session is conducted with the senior managers from the participating units. The debriefing session is a facilitated discussion which aims at reaching a common understanding of both the current and desired situations.
A high-level action plan may be discussed and proposed.
Finally, a short report summarising the Digital Maturity Assessment results is sent to your company.

 

Objectives

This service gives common understanding of company position towards Digital change and helps focus management attention on the areas of high potential.


Prerequisites

Digital Trends and Telco Response web training is recommended to for better prior understanding of overall Digital impact.


Structure

Individual or small group interviews, debriefing session with Digital Maturity Assessment tool results.

A good approach to a complex problem.

Ms. Horia Catrinoiu, Vodafone RO

Excellent exercises!

Mr. Muhammad Ali, Mobilink Pakistan

Good direct connection between course material and real problems.

Mr. Alex Konstantopoulos, Cosmote, GR

A lot of useful materials and knowledge.

Mr. Shukhrat Khaydar, UCell

Very clear explanations.

Ms. Tatyana Krasyuk, Life Ukraine

Many different people from different operators can share their problems and ideas.

Mr. Omar El-Fiky, Vodafone Egypt

Excellent knowledge from the trainer.

Ms. Catherine Barman, Swisscom

Everyone gets individual attention from the trainer.

Ms. Inga Tomsone, Tele2 Latvia

The training is completely excellent.

Mr. Philipp Korostelev, Beeline Moscow

Trainers have passion to teach & impart knowledge.

Mr. Kanchan Chitrakar, Ncell Nepal

Professional, high-quality trainer.

Mr. Gagik Shatveryan, Vivacell

Good logical structure of the course and explanation.

Ms. Elena Shevtsova, Beeline, KZ

Excellent, knowledgeable trainer, open to communication.

Mr. Dmitrii Kropotov, Tele2 Russia

More than excellent course!

Ms. Inessa Mijiferjyan, Vivacell

Unique training covering the most important areas of my work.

Mr. Eldar Mursaqulov, Azercell

Very effective training methods.

Ms. Erjona Xhemali, AMC Albania

Good class notes and great examples.

Mr. Ghaffar Masood, Mobilink Pakistan

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

Experienced trainer. Excellent descriptions.

Mr. Ahmad Doar, Mobily, KSA

Highly professional trainer with lots of practical experience. Friendly and open.

Ms. Olga Rudnicka, Tele2 Latvia

A clear picture of GSM switching and signalling.

Ms. Anette Chale, mCel Mozambique

Trainer is open for comments and discussion.

Ms. Natalya Nerubenko, Life Ukraine

The course covers all the impacted areas.

Ms. Gratia Scanteie, Vodafone, RO

Course covers all important issues and presents relevant examples.

Mr. Mohamed Kamel, Vodafone Egypt

Trainer adapted to the expectations of the audience.

Mr. Antoine Blanchet, Monaco Telecom

Amazing, more than excellent, audience-oriented trainer.

Mr. Evgeniy Dmitriev, Astelit Ukraine

Trainer was able to answer practical questions.

Mr. Daniel Krolikowski, Play Poland

This course will be very useful in my daily work.

Mr. Leopoldino Ferreira, Unitel Angola

The whole course was very valuable.

Mr. Sayyid Ali, Dhiraagu Maldives

Training was above expectations!

Mr. Ariel Haxhiu, Eagle Mobile, AL

The course exceeded my expectations. Hats off!

Mr. Adnan Syed, Mobily

The training exceeded my expectations.

Ms. Irida Gjashta, AMC Albania

Training provides useful methods to analyze real protocols.

Mr. Seema Karn, NCell Nepal

I received a lot of useful information which I use in my work every day.

Ms. Viktoriya Gusarova, Beeline RU

The best training ever.

Mr. Timur Zagretdinov, MTT Russia

I can proudly recommend these courses for others as well.

Mr. Tarvo Jammer, Elisa Estonia

Overwhelming knowledge and expertise. Interactive and enjoyable learning.

Mr. Ashish Shrestha, NCell Nepal

I am very impressed with the trainer's knowledge and experience.

Mr. Mouin Al Saghir, Vivacell

Regardless of technology I received theoretical and practical answers.

Mr. Kosta Pribić, T-Mobile Croatia

Perfect course.

Mr. Arseniy Mazanik, Beeline Russia

Deep and detailed topic analysis.

Mr. Mohamed Sabry, Vodafone Egypt

Great teacher with deep knowledge and experience.

Mr. Philippe Wrzecionek, TATA

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

Really practical and very fruitful training.

Mr. Niroj Raya, NCell Nepal

Excellent course and instructor.

Mr. Nikolay Suetin, Beeline Russia

Excellent methodology of teaching. Simple and easy to understand training.

Mr. Arben Shabani, PTK Kosovo

Seminar entirely for Telecommunication operators. A lot of issues covered.

Ms. Pinelopi Tragoudara, Vodafone GR

The trainer is capable of answering all my questions.

Ms. Ana Gheorghe, Vodafone RO

Very well organized training programmes.

Mr. Mihnea Teodorescu, Cosmote, RO

I feel like the trainer is the best professor and mentor one can have.

Ms. Ledia Meici, AMC Albania

Experienced trainer. Real cases with references to recommendations.