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Telco technical & business courses available worldwide |
Digital Transformation means changing people, organisation, and technology. Understanding your company’s current position is the cornerstone of any transformation. Digital Maturity Assessment will help you discover common understanding among business stakeholders and IT and decide where changes are needed.
Digital Maturity Assessment Workshop Series is a service provided by a TeleScope expert, specifically tailored to your Telecom company.
Who Should Attend?
During this workshop series, all major business units of your company should be interviewed – Strategy and Product Development, Marketing and Sales, Customer Support, Operations, IT, Network, Finance and Corporate Management, and Human Resources.
Service Content
This service is delivered as follows:
Day 1
A series of interviews (individual or small groups) is conducted with all stakeholder representatives. Each interview takes 40-90 minutes, depending whether it is individual or in a group. The interview is a series of structured questions and requires participants to express their opinion in the form of Likert scale.
Day 2
Interview results are computed and presentation prepared.
A 90-minute debriefing session is conducted with the senior managers from the participating units. The debriefing session is a facilitated discussion which aims at reaching a common understanding of both the current and desired situations.
A high-level action plan may be discussed and proposed.
Finally, a short report summarising the Digital Maturity Assessment results is sent to your company.
Objectives
This service gives common understanding of company position towards Digital change and helps focus management attention on the areas of high potential.
Prerequisites
Digital Trends and Telco Response web training is recommended to for better prior understanding of overall Digital impact.
Structure
Individual or small group interviews, debriefing session with Digital Maturity Assessment tool results.
Experienced trainer. Excellent descriptions.
Perfect course.
The best training ever.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Very well organized training programmes.
Trainer understands local market experience.
Great teacher with deep knowledge and experience.
A lot of useful materials and knowledge.
This course will be very useful in my daily work.
Highly professional trainer with lots of practical experience. Friendly and open.
The course exceeded my expectations. Hats off!
Professional, high-quality trainer.
I feel like the trainer is the best professor and mentor one can have.
Many different people from different operators can share their problems and ideas.
More than excellent course!
Excellent, knowledgeable trainer, open to communication.
The training exceeded my expectations.
Very clear explanations.
Excellent exercises!
Training provides useful methods to analyze real protocols.
Experienced trainer. Real cases with references to recommendations.
Trainers have passion to teach & impart knowledge.
Trainer understands local market experience.
I can proudly recommend these courses for others as well.
Deep and detailed topic analysis.
Regardless of technology I received theoretical and practical answers.
The trainer is capable of answering all my questions.
Excellent methodology of teaching. Simple and easy to understand training.
Everyone gets individual attention from the trainer.
Excellent course and instructor.
I am very impressed with the trainer's knowledge and experience.
Unique training covering the most important areas of my work.
Amazing, more than excellent, audience-oriented trainer.
Trainer adapted to the expectations of the audience.
Excellent knowledge from the trainer.
The whole course was very valuable.
Good direct connection between course material and real problems.
I received a lot of useful information which I use in my work every day.
Really practical and very fruitful training.
Trainer is open for comments and discussion.
Very effective training methods.
Good logical structure of the course and explanation.
A clear picture of GSM switching and signalling.
Trainer was able to answer practical questions.
The training is completely excellent.
A good approach to a complex problem.
Course covers all important issues and presents relevant examples.
The course covers all the impacted areas.
Training was above expectations!
Good class notes and great examples.
Seminar entirely for Telecommunication operators. A lot of issues covered.