Telco technical

& business courses

available worldwide

Digital Platform Architecture

IT & business analysts
available worldwide
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Digital transformation requires big change in IT – change of the IT role, technologies and mode of IT delivery. All this is combined to provide “two-speed IT” that supports business in a new way. The training helps IT to understand what the Digital Architecture building blocks are, map the current situation, and determine what kind of change is needed.

 

Who Should Attend?

The training is targeted at Senior and Middle IT Managers, Business Analysts responsible for platform design and delivery, and Business IT owners who are main user of IT capabilities delivered by the Digital Platform.


Course Content

The training is run as one-day session as follows:

  1. Introduction to Digital Change and Telco response.
  2. Digital Business Platform – what is it?
  3. Digital Business Platform building blocks – a detailed walkthrough:
    • Digital Frontline and Customer Experience.
    • Digital Information Management.
    • Digital Enablement Architecture.
  4. Digital Patterns – analysis of industry cases and underlying design patterns – from IT, DataTank, Connected Health and Digital BSS to Customer Master and Next Best Action (facilitated discussion).
  5. Workshop – Mapping of Digital Platform capability readiness.
  6. What Next?
  7. Training summary.

 

Course Objectives

The workshop objective is to help IT understand what capabilities Telco needs to keep up with the Digital changes, to what extent those Architecture capabilities already exist in the company, and what Architecture changes should be prioritised.


Prerequisites

Digital Trends and Telco Response is recommended to get a better understanding of overall Digital impact.


Training Structure

One-day training. Four presentation and discussion sessions, followed by a workshop and a Q&A session.


Methodology

Presentation, facilitated discussion, and workshop.

Trainer was able to answer practical questions.

Mr. Daniel Krolikowski, Play Poland

Trainer is open for comments and discussion.

Ms. Natalya Nerubenko, Life Ukraine

Experienced trainer. Excellent descriptions.

Mr. Ahmad Doar, Mobily, KSA

Trainer adapted to the expectations of the audience.

Mr. Antoine Blanchet, Monaco Telecom

Perfect course.

Mr. Arseniy Mazanik, Beeline Russia

Highly professional trainer with lots of practical experience. Friendly and open.

Ms. Olga Rudnicka, Tele2 Latvia

Excellent, knowledgeable trainer, open to communication.

Mr. Dmitrii Kropotov, Tele2 Russia

Everyone gets individual attention from the trainer.

Ms. Inga Tomsone, Tele2 Latvia

Excellent exercises!

Mr. Muhammad Ali, Mobilink Pakistan

Good direct connection between course material and real problems.

Mr. Alex Konstantopoulos, Cosmote, GR

This course will be very useful in my daily work.

Mr. Leopoldino Ferreira, Unitel Angola

I can proudly recommend these courses for others as well.

Mr. Tarvo Jammer, Elisa Estonia

I received a lot of useful information which I use in my work every day.

Ms. Viktoriya Gusarova, Beeline RU

A clear picture of GSM switching and signalling.

Ms. Anette Chale, mCel Mozambique

Seminar entirely for Telecommunication operators. A lot of issues covered.

Ms. Pinelopi Tragoudara, Vodafone GR

Trainers have passion to teach & impart knowledge.

Mr. Kanchan Chitrakar, Ncell Nepal

Good logical structure of the course and explanation.

Ms. Elena Shevtsova, Beeline, KZ

Good class notes and great examples.

Mr. Ghaffar Masood, Mobilink Pakistan

Very well organized training programmes.

Mr. Mihnea Teodorescu, Cosmote, RO

Regardless of technology I received theoretical and practical answers.

Mr. Kosta Pribić, T-Mobile Croatia

Experienced trainer. Real cases with references to recommendations.

Mr. David Curkan, T-Mobile Croatia

Unique training covering the most important areas of my work.

Mr. Eldar Mursaqulov, Azercell

The training is completely excellent.

Mr. Philipp Korostelev, Beeline Moscow

Training was above expectations!

Mr. Ariel Haxhiu, Eagle Mobile, AL

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

The course covers all the impacted areas.

Ms. Gratia Scanteie, Vodafone, RO

Really practical and very fruitful training.

Mr. Niroj Raya, NCell Nepal

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

Overwhelming knowledge and expertise. Interactive and enjoyable learning.

Mr. Ashish Shrestha, NCell Nepal

Excellent course and instructor.

Mr. Nikolay Suetin, Beeline Russia

Professional, high-quality trainer.

Mr. Gagik Shatveryan, Vivacell

Deep and detailed topic analysis.

Mr. Mohamed Sabry, Vodafone Egypt

Excellent knowledge from the trainer.

Ms. Catherine Barman, Swisscom

Amazing, more than excellent, audience-oriented trainer.

Mr. Evgeniy Dmitriev, Astelit Ukraine

Very clear explanations.

Ms. Tatyana Krasyuk, Life Ukraine

I am very impressed with the trainer's knowledge and experience.

Mr. Mouin Al Saghir, Vivacell

Great teacher with deep knowledge and experience.

Mr. Philippe Wrzecionek, TATA

I feel like the trainer is the best professor and mentor one can have.

Ms. Ledia Meici, AMC Albania

The best training ever.

Mr. Timur Zagretdinov, MTT Russia

The training exceeded my expectations.

Ms. Irida Gjashta, AMC Albania

The trainer is capable of answering all my questions.

Ms. Ana Gheorghe, Vodafone RO

Many different people from different operators can share their problems and ideas.

Mr. Omar El-Fiky, Vodafone Egypt

More than excellent course!

Ms. Inessa Mijiferjyan, Vivacell

A lot of useful materials and knowledge.

Mr. Shukhrat Khaydar, UCell

Training provides useful methods to analyze real protocols.

Mr. Seema Karn, NCell Nepal

Course covers all important issues and presents relevant examples.

Mr. Mohamed Kamel, Vodafone Egypt

Excellent methodology of teaching. Simple and easy to understand training.

Mr. Arben Shabani, PTK Kosovo

A good approach to a complex problem.

Ms. Horia Catrinoiu, Vodafone RO

Very effective training methods.

Ms. Erjona Xhemali, AMC Albania

The course exceeded my expectations. Hats off!

Mr. Adnan Syed, Mobily

The whole course was very valuable.