Telco technical & business courses available worldwide |
Telecommunication companies are facing a digital revolution and need to find tools that will help them in the transformation process. For years eTOM was considered the de facto standard approach to performance improvement in communications, but now new trends on the market require more innovative and flexible approaches. TM Forum has extended its research to those areas of innovation, and there are already good case examples of companies using the whole portfolio of TM Forum tools to drive transformation.
The workshop brings together the best practices for combining eTOM efficiency with new TM Forum innovation around Customer Experience Management, practical use of Big Data, use and extension of TM Forum's TAM for digital purposes, and enables participants to use all those tools in their own company.
Who Should Attend?
This workshop is targeted at senior and middle managers, analysts, and senior employees who will be responsible for driving and executing digital transformation in their company.
Course Content
The four-day workshop comprises of 5 parts:
Course Objectives
The objective of this training is to bring together understanding of digital change, apply existing and emerging best practices in Telco, and workshop application of those tools in the participants’ own company.
Prerequisites
None.
Training Structure
Four-day interactive workshop dedicated to your specific Telco company.
Methodology
Presentation, participative workshop sessions, facilitated discussion.
Trainer was able to answer practical questions.
Perfect course.
I can proudly recommend these courses for others as well.
Excellent course and instructor.
Excellent methodology of teaching. Simple and easy to understand training.
The whole course was very valuable.
Regardless of technology I received theoretical and practical answers.
Good logical structure of the course and explanation.
More than excellent course!
A lot of useful materials and knowledge.
Deep and detailed topic analysis.
Good direct connection between course material and real problems.
Highly professional trainer with lots of practical experience. Friendly and open.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Training was above expectations!
Very effective training methods.
The best training ever.
The course exceeded my expectations. Hats off!
Excellent exercises!
A good approach to a complex problem.
Trainers have passion to teach & impart knowledge.
Trainer understands local market experience.
Experienced trainer. Excellent descriptions.
A clear picture of GSM switching and signalling.
Very well organized training programmes.
Course covers all important issues and presents relevant examples.
Professional, high-quality trainer.
Trainer adapted to the expectations of the audience.
Really practical and very fruitful training.
The training exceeded my expectations.
I received a lot of useful information which I use in my work every day.
Excellent, knowledgeable trainer, open to communication.
Trainer understands local market experience.
Amazing, more than excellent, audience-oriented trainer.
Great teacher with deep knowledge and experience.
Good class notes and great examples.
Experienced trainer. Real cases with references to recommendations.
Many different people from different operators can share their problems and ideas.
Training provides useful methods to analyze real protocols.
Excellent knowledge from the trainer.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
I am very impressed with the trainer's knowledge and experience.
Unique training covering the most important areas of my work.
Trainer is open for comments and discussion.
The course covers all the impacted areas.
Everyone gets individual attention from the trainer.
This course will be very useful in my daily work.
The training is completely excellent.
Very clear explanations.
I feel like the trainer is the best professor and mentor one can have.
The trainer is capable of answering all my questions.