Telco technical & business courses available worldwide |
Telecommunication companies are facing a digital revolution and need to find tools that will help them in the transformation process. For years eTOM was considered the de facto standard approach to performance improvement in communications, but now new trends on the market require more innovative and flexible approaches. TM Forum has extended its research to those areas of innovation, and there are already good case examples of companies using the whole portfolio of TM Forum tools to drive transformation.
The workshop brings together the best practices for combining eTOM efficiency with new TM Forum innovation around Customer Experience Management, practical use of Big Data, use and extension of TM Forum's TAM for digital purposes, and enables participants to use all those tools in their own company.
Who Should Attend?
This workshop is targeted at senior and middle managers, analysts, and senior employees who will be responsible for driving and executing digital transformation in their company.
Course Content
The four-day workshop comprises of 5 parts:
Course Objectives
The objective of this training is to bring together understanding of digital change, apply existing and emerging best practices in Telco, and workshop application of those tools in the participants’ own company.
Prerequisites
None.
Training Structure
Four-day interactive workshop dedicated to your specific Telco company.
Methodology
Presentation, participative workshop sessions, facilitated discussion.
Good logical structure of the course and explanation.
This course will be very useful in my daily work.
Course covers all important issues and presents relevant examples.
Trainer understands local market experience.
Regardless of technology I received theoretical and practical answers.
The whole course was very valuable.
Excellent methodology of teaching. Simple and easy to understand training.
Excellent knowledge from the trainer.
The training is completely excellent.
The training exceeded my expectations.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Excellent exercises!
The best training ever.
Perfect course.
Deep and detailed topic analysis.
A good approach to a complex problem.
The course covers all the impacted areas.
Excellent, knowledgeable trainer, open to communication.
Highly professional trainer with lots of practical experience. Friendly and open.
Very effective training methods.
A clear picture of GSM switching and signalling.
Everyone gets individual attention from the trainer.
Experienced trainer. Excellent descriptions.
Training was above expectations!
I received a lot of useful information which I use in my work every day.
I am very impressed with the trainer's knowledge and experience.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Professional, high-quality trainer.
Training provides useful methods to analyze real protocols.
I can proudly recommend these courses for others as well.
Trainer is open for comments and discussion.
Trainers have passion to teach & impart knowledge.
Experienced trainer. Real cases with references to recommendations.
Many different people from different operators can share their problems and ideas.
Excellent course and instructor.
Trainer adapted to the expectations of the audience.
Very clear explanations.
Trainer understands local market experience.
Great teacher with deep knowledge and experience.
Unique training covering the most important areas of my work.
Very well organized training programmes.
A lot of useful materials and knowledge.
More than excellent course!
The trainer is capable of answering all my questions.
The course exceeded my expectations. Hats off!
Amazing, more than excellent, audience-oriented trainer.
Good class notes and great examples.
I feel like the trainer is the best professor and mentor one can have.
Trainer was able to answer practical questions.
Good direct connection between course material and real problems.
Really practical and very fruitful training.