Telco technical

& business courses

available worldwide

Digital Trends & Telco Response

business managers
available worldwide
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The Digital Revolution is here! It changes the way our customers behave, brings new waves of competition and business opportunities, and enables new, more efficient, ways of working. This training brings together the understanding of the five pillars of the digital revolution and cases of how Telecoms can benefit from these new trends.

 

Who Should Attend?

The training is targeted at Senior & Middle Managers who would like to consolidate their understanding of the Digital Revolution and learn from what others in the industry are doing.


Course Content

The training comprises of 3 parts:

  1. Part 1- Understanding Digital Revolution:
    • Digital Revolution Impact.
    • Five Pillars of Digital Revolution in Telco.
    • Benefiting from Digital – Customer Intimacy, New Business Models, Efficiency Gains.
  2. Part 2 - Telco Digital Use Cases – this section comprises 8 cases from different Telecoms on how they progress digital transformation. Each case is followed by a case discussion and how the case can apply to their own company.
  3. Part 3 - Digital Platform as a Digital Transformation enabler – What is it and why it is needed in a Telco?
    • Digital Platform building elements.
    • Culture Change.
    • Managing the Digital Transformation Roadmap.
  4. Training Summary and What Next?

 

Course Objectives

The objective of this training is to bring together understanding of Digital change, what other Telco and non-Telco leaders are doing, and discuss how these cases can be applied in the participants’ own company.


Prerequisites

None.


Training Structure

Training is delivered either as a 4-part interactive Internet session (Part 2 is split into two sessions) or as one-day in-class training.


Methodology

Presentation and facilitated discussion.

The course exceeded my expectations. Hats off!

Mr. Adnan Syed, Mobily

Very effective training methods.

Ms. Erjona Xhemali, AMC Albania

I am very impressed with the trainer's knowledge and experience.

Mr. Mouin Al Saghir, Vivacell

Excellent exercises!

Mr. Muhammad Ali, Mobilink Pakistan

The training exceeded my expectations.

Ms. Irida Gjashta, AMC Albania

Excellent methodology of teaching. Simple and easy to understand training.

Mr. Arben Shabani, PTK Kosovo

Course covers all important issues and presents relevant examples.

Mr. Mohamed Kamel, Vodafone Egypt

The training is completely excellent.

Mr. Philipp Korostelev, Beeline Moscow

This course will be very useful in my daily work.

Mr. Leopoldino Ferreira, Unitel Angola

Really practical and very fruitful training.

Mr. Niroj Raya, NCell Nepal

Excellent knowledge from the trainer.

Ms. Catherine Barman, Swisscom

The course covers all the impacted areas.

Ms. Gratia Scanteie, Vodafone, RO

Seminar entirely for Telecommunication operators. A lot of issues covered.

Ms. Pinelopi Tragoudara, Vodafone GR

Many different people from different operators can share their problems and ideas.

Mr. Omar El-Fiky, Vodafone Egypt

I feel like the trainer is the best professor and mentor one can have.

Ms. Ledia Meici, AMC Albania

A lot of useful materials and knowledge.

Mr. Shukhrat Khaydar, UCell

Perfect course.

Mr. Arseniy Mazanik, Beeline Russia

Everyone gets individual attention from the trainer.

Ms. Inga Tomsone, Tele2 Latvia

Excellent, knowledgeable trainer, open to communication.

Mr. Dmitrii Kropotov, Tele2 Russia

Very well organized training programmes.

Mr. Mihnea Teodorescu, Cosmote, RO

More than excellent course!

Ms. Inessa Mijiferjyan, Vivacell

The best training ever.

Mr. Timur Zagretdinov, MTT Russia

I can proudly recommend these courses for others as well.

Mr. Tarvo Jammer, Elisa Estonia

Good class notes and great examples.

Mr. Ghaffar Masood, Mobilink Pakistan

Training was above expectations!

Mr. Ariel Haxhiu, Eagle Mobile, AL

Very clear explanations.

Ms. Tatyana Krasyuk, Life Ukraine

The trainer is capable of answering all my questions.

Ms. Ana Gheorghe, Vodafone RO

Trainers have passion to teach & impart knowledge.

Mr. Kanchan Chitrakar, Ncell Nepal

Amazing, more than excellent, audience-oriented trainer.

Mr. Evgeniy Dmitriev, Astelit Ukraine

I received a lot of useful information which I use in my work every day.

Ms. Viktoriya Gusarova, Beeline RU

Great teacher with deep knowledge and experience.

Mr. Philippe Wrzecionek, TATA

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

Highly professional trainer with lots of practical experience. Friendly and open.

Ms. Olga Rudnicka, Tele2 Latvia

Good direct connection between course material and real problems.

Mr. Alex Konstantopoulos, Cosmote, GR

Professional, high-quality trainer.

Mr. Gagik Shatveryan, Vivacell

Unique training covering the most important areas of my work.

Mr. Eldar Mursaqulov, Azercell

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

A good approach to a complex problem.

Ms. Horia Catrinoiu, Vodafone RO

Regardless of technology I received theoretical and practical answers.

Mr. Kosta Pribić, T-Mobile Croatia

The whole course was very valuable.

Mr. Sayyid Ali, Dhiraagu Maldives

Trainer is open for comments and discussion.

Ms. Natalya Nerubenko, Life Ukraine

Deep and detailed topic analysis.

Mr. Mohamed Sabry, Vodafone Egypt

Experienced trainer. Real cases with references to recommendations.

Mr. David Curkan, T-Mobile Croatia

Experienced trainer. Excellent descriptions.

Mr. Ahmad Doar, Mobily, KSA

Excellent course and instructor.

Mr. Nikolay Suetin, Beeline Russia

A clear picture of GSM switching and signalling.

Ms. Anette Chale, mCel Mozambique

Training provides useful methods to analyze real protocols.

Mr. Seema Karn, NCell Nepal

Trainer adapted to the expectations of the audience.

Mr. Antoine Blanchet, Monaco Telecom

Overwhelming knowledge and expertise. Interactive and enjoyable learning.

Mr. Ashish Shrestha, NCell Nepal

Good logical structure of the course and explanation.

Ms. Elena Shevtsova, Beeline, KZ

Trainer was able to answer practical questions.