Telco technical

& business courses

available worldwide

Enterprise Architecture Workshop

business and IT management
available worldwide
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This training is a practical, 3-day workshop that guides you step-by-step through a simplified Architecture Development Method cycle - giving you a rapid, agile definition of Business and IT Architecture. It equips your business and IT with the understanding of modern Architecture development approaches, templates, and tools.
The training simplifies TOGAF methodology into a practical, Telecom-focused case, which helps you to define Enterprise Architecture in your company.


Who Should Attend?

The training is targeted at senior IT managers, business owners, and business analysts who would like to become skilled at Enterprise Architecture from the Telecom perspective. This training is particularly beneficial for companies facing Business and IT transformation, who want to understand how to define this transformation and establish Enterprise Architecture in the most efficient way possible.

Course Content

The training is based on a Telecom-like case (developed specifically for the training) in order to show every aspect of Enterprise Architecture. Experience from many Telecom companies was brought together to form a comprehensive, yet easy to understand, curriculum.

  1. Introducing Enterprise Architecture (EA).
    • What is Enterprise Architecture?
    • EA cases from actual Telecoms – what problems companies tried to solve and how they went about it.
    • EA development methodology overview, benefits of use.
  2. Case study introduction, case company understanding.
  3. [Case] Business Architecture, tools and approach (includes role-play exercise).
  4. [Case] Architecture Vision, tools and approach (includes role-play exercise).
  5. [Case] Architecture Principles.
  6. Applying EA to your company - discussion.
  7. [Case] Enterprise Architecture Maturity Assessment tool and tool use exercise.
  8. [Case] Current State Architecture, tools and approach (includes role-play exercise).
  9. [Case] Future State Architecture – all major aspects.
  10. [Case] Defining a Roadmap.
  11. Architecture Governance in Practice.
  12. Applying EA to your company - discussion.
  13. [Case] Bringing it All Together – Business Transformation Presentation (prepared by training participants).
  14. Methodology summary, lessons learned.
  15. Presented methodology and different EA frameworks.
  16. Newest trends in Enterprise Architecture:
    • Customer Experience Transformation – a nine-step approach.
    • Cloud – understanding the spectrum of Cloud impact and a practical view of cloud implementation.
    • Big Data and designing the Next Best Action architecture.
  17. Q & A.
  18. Course Summary.


Course Objectives

The course equips Telecom IT and business employees with the understanding of how to define Enterprise Architecture in an efficient way, focusing how to apply Architecture in a Telecom company.


Course participants will be given case study material which must be read before the training.

Training Structure

The 3-day training course is built around a case study with active trainee participation.
Each [Case] session comprises an introductory presentation of the subject, participant group work on the Case, and presentation and discussion of group work results.


Case Study analysis, Methodology Presentation, participant exercises, participant peer reviews.
Participants are given templates to work with.
As the training is very interactive, demands active participation, and includes elements of role play, the maximum number of attendees is limited to 8.

I received a lot of useful information which I use in my work every day.

Ms. Viktoriya Gusarova, Beeline RU

Deep and detailed topic analysis.

Mr. Mohamed Sabry, Vodafone Egypt

More than excellent course!

Ms. Inessa Mijiferjyan, Vivacell

Overwhelming knowledge and expertise. Interactive and enjoyable learning.

Mr. Ashish Shrestha, NCell Nepal

Very well organized training programmes.

Mr. Mihnea Teodorescu, Cosmote, RO

Excellent, knowledgeable trainer, open to communication.

Mr. Dmitrii Kropotov, Tele2 Russia

The course covers all the impacted areas.

Ms. Gratia Scanteie, Vodafone, RO

Trainer is open for comments and discussion.

Ms. Natalya Nerubenko, Life Ukraine

Very clear explanations.

Ms. Tatyana Krasyuk, Life Ukraine

Excellent exercises!

Mr. Muhammad Ali, Mobilink Pakistan

Excellent course and instructor.

Mr. Nikolay Suetin, Beeline Russia

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

The course exceeded my expectations. Hats off!

Mr. Adnan Syed, Mobily

The whole course was very valuable.

Mr. Sayyid Ali, Dhiraagu Maldives

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

Trainers have passion to teach & impart knowledge.

Mr. Kanchan Chitrakar, Ncell Nepal

Really practical and very fruitful training.

Mr. Niroj Raya, NCell Nepal

Professional, high-quality trainer.

Mr. Gagik Shatveryan, Vivacell

A lot of useful materials and knowledge.

Mr. Shukhrat Khaydar, UCell

A good approach to a complex problem.

Ms. Horia Catrinoiu, Vodafone RO

I can proudly recommend these courses for others as well.

Mr. Tarvo Jammer, Elisa Estonia

Training was above expectations!

Mr. Ariel Haxhiu, Eagle Mobile, AL

I feel like the trainer is the best professor and mentor one can have.

Ms. Ledia Meici, AMC Albania

The training is completely excellent.

Mr. Philipp Korostelev, Beeline Moscow

Great teacher with deep knowledge and experience.

Mr. Philippe Wrzecionek, TATA

Trainer adapted to the expectations of the audience.

Mr. Antoine Blanchet, Monaco Telecom

Many different people from different operators can share their problems and ideas.

Mr. Omar El-Fiky, Vodafone Egypt

Course covers all important issues and presents relevant examples.

Mr. Mohamed Kamel, Vodafone Egypt

Good logical structure of the course and explanation.

Ms. Elena Shevtsova, Beeline, KZ

Experienced trainer. Real cases with references to recommendations.

Mr. David Curkan, T-Mobile Croatia

Regardless of technology I received theoretical and practical answers.

Mr. Kosta Pribić, T-Mobile Croatia

Everyone gets individual attention from the trainer.

Ms. Inga Tomsone, Tele2 Latvia

Excellent methodology of teaching. Simple and easy to understand training.

Mr. Arben Shabani, PTK Kosovo

Excellent knowledge from the trainer.

Ms. Catherine Barman, Swisscom

Good direct connection between course material and real problems.

Mr. Alex Konstantopoulos, Cosmote, GR

Trainer was able to answer practical questions.

Mr. Daniel Krolikowski, Play Poland

Training provides useful methods to analyze real protocols.

Mr. Seema Karn, NCell Nepal

Good class notes and great examples.

Mr. Ghaffar Masood, Mobilink Pakistan

Seminar entirely for Telecommunication operators. A lot of issues covered.

Ms. Pinelopi Tragoudara, Vodafone GR

This course will be very useful in my daily work.

Mr. Leopoldino Ferreira, Unitel Angola

The trainer is capable of answering all my questions.

Ms. Ana Gheorghe, Vodafone RO

The training exceeded my expectations.

Ms. Irida Gjashta, AMC Albania

Unique training covering the most important areas of my work.

Mr. Eldar Mursaqulov, Azercell

Highly professional trainer with lots of practical experience. Friendly and open.

Ms. Olga Rudnicka, Tele2 Latvia

The best training ever.

Mr. Timur Zagretdinov, MTT Russia

Very effective training methods.

Ms. Erjona Xhemali, AMC Albania

Experienced trainer. Excellent descriptions.

Mr. Ahmad Doar, Mobily, KSA

A clear picture of GSM switching and signalling.

Ms. Anette Chale, mCel Mozambique

Perfect course.

Mr. Arseniy Mazanik, Beeline Russia

Amazing, more than excellent, audience-oriented trainer.

Mr. Evgeniy Dmitriev, Astelit Ukraine

I am very impressed with the trainer's knowledge and experience.