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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
A lot of useful materials and knowledge.
Excellent knowledge from the trainer.
Very clear explanations.
Unique training covering the most important areas of my work.
The whole course was very valuable.
I can proudly recommend these courses for others as well.
Excellent course and instructor.
Trainer was able to answer practical questions.
Trainer understands local market experience.
Excellent, knowledgeable trainer, open to communication.
Deep and detailed topic analysis.
The training exceeded my expectations.
Very well organized training programmes.
The trainer is capable of answering all my questions.
Good direct connection between course material and real problems.
The course covers all the impacted areas.
Perfect course.
Trainers have passion to teach & impart knowledge.
Trainer adapted to the expectations of the audience.
Amazing, more than excellent, audience-oriented trainer.
Training provides useful methods to analyze real protocols.
Very effective training methods.
Good logical structure of the course and explanation.
Many different people from different operators can share their problems and ideas.
Experienced trainer. Real cases with references to recommendations.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Highly professional trainer with lots of practical experience. Friendly and open.
This course will be very useful in my daily work.
Good class notes and great examples.
A clear picture of GSM switching and signalling.
Excellent methodology of teaching. Simple and easy to understand training.
The course exceeded my expectations. Hats off!
Course covers all important issues and presents relevant examples.
Excellent exercises!
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
A good approach to a complex problem.
I am very impressed with the trainer's knowledge and experience.
Regardless of technology I received theoretical and practical answers.
Great teacher with deep knowledge and experience.
Trainer understands local market experience.
Everyone gets individual attention from the trainer.
More than excellent course!
The training is completely excellent.
Experienced trainer. Excellent descriptions.
Really practical and very fruitful training.
Professional, high-quality trainer.
I feel like the trainer is the best professor and mentor one can have.
Training was above expectations!
Trainer is open for comments and discussion.
The best training ever.
I received a lot of useful information which I use in my work every day.