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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
The course covers all the impacted areas.
This course will be very useful in my daily work.
Many different people from different operators can share their problems and ideas.
Trainer understands local market experience.
The whole course was very valuable.
Experienced trainer. Real cases with references to recommendations.
Professional, high-quality trainer.
Really practical and very fruitful training.
Regardless of technology I received theoretical and practical answers.
Deep and detailed topic analysis.
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Overwhelming knowledge and expertise. Interactive and enjoyable learning.
I can proudly recommend these courses for others as well.
Experienced trainer. Excellent descriptions.
Amazing, more than excellent, audience-oriented trainer.
Course covers all important issues and presents relevant examples.
Good logical structure of the course and explanation.
Very well organized training programmes.
Trainer was able to answer practical questions.
I feel like the trainer is the best professor and mentor one can have.
Perfect course.
I received a lot of useful information which I use in my work every day.
The trainer is capable of answering all my questions.
Excellent exercises!
The course exceeded my expectations. Hats off!
A lot of useful materials and knowledge.
Trainer understands local market experience.
A good approach to a complex problem.
A clear picture of GSM switching and signalling.
More than excellent course!
Seminar entirely for Telecommunication operators. A lot of issues covered.
Trainer is open for comments and discussion.
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The training is completely excellent.
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Trainers have passion to teach & impart knowledge.
Training was above expectations!
Very effective training methods.
I am very impressed with the trainer's knowledge and experience.
Trainer adapted to the expectations of the audience.
Good class notes and great examples.
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Training provides useful methods to analyze real protocols.
Everyone gets individual attention from the trainer.
Excellent knowledge from the trainer.
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The training exceeded my expectations.