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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
A lot of useful materials and knowledge.
Professional, high-quality trainer.
Very clear explanations.
Perfect course.
Course covers all important issues and presents relevant examples.
Very effective training methods.
The whole course was very valuable.
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Very well organized training programmes.
Experienced trainer. Real cases with references to recommendations.
Everyone gets individual attention from the trainer.
Really practical and very fruitful training.
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Excellent knowledge from the trainer.
Many different people from different operators can share their problems and ideas.
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More than excellent course!
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I received a lot of useful information which I use in my work every day.
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Good class notes and great examples.
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Trainer understands local market experience.
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I can proudly recommend these courses for others as well.
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Good logical structure of the course and explanation.
Trainer is open for comments and discussion.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Regardless of technology I received theoretical and practical answers.
Trainer was able to answer practical questions.