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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Everyone gets individual attention from the trainer.
Very clear explanations.
Training provides useful methods to analyze real protocols.
The training exceeded my expectations.
Perfect course.
I feel like the trainer is the best professor and mentor one can have.
Very effective training methods.
The course covers all the impacted areas.
Trainer is open for comments and discussion.
I received a lot of useful information which I use in my work every day.
Trainer was able to answer practical questions.
Great teacher with deep knowledge and experience.
Experienced trainer. Excellent descriptions.
Good class notes and great examples.
Good logical structure of the course and explanation.
Regardless of technology I received theoretical and practical answers.
Training was above expectations!
Excellent course and instructor.
Course covers all important issues and presents relevant examples.
Really practical and very fruitful training.
Excellent exercises!
Amazing, more than excellent, audience-oriented trainer.
Deep and detailed topic analysis.
Trainer understands local market experience.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Highly professional trainer with lots of practical experience. Friendly and open.
Trainers have passion to teach & impart knowledge.
Many different people from different operators can share their problems and ideas.
Excellent knowledge from the trainer.
The whole course was very valuable.
Trainer understands local market experience.
I am very impressed with the trainer's knowledge and experience.
The best training ever.
Unique training covering the most important areas of my work.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Good direct connection between course material and real problems.
Excellent methodology of teaching. Simple and easy to understand training.
I can proudly recommend these courses for others as well.
A lot of useful materials and knowledge.
This course will be very useful in my daily work.
The trainer is capable of answering all my questions.
The course exceeded my expectations. Hats off!
More than excellent course!
Excellent, knowledgeable trainer, open to communication.
The training is completely excellent.
A good approach to a complex problem.
Trainer adapted to the expectations of the audience.
A clear picture of GSM switching and signalling.
Experienced trainer. Real cases with references to recommendations.
Professional, high-quality trainer.
Very well organized training programmes.