Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
I received a lot of useful information which I use in my work every day.
Training was above expectations!
Course covers all important issues and presents relevant examples.
Everyone gets individual attention from the trainer.
Excellent exercises!
The whole course was very valuable.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Regardless of technology I received theoretical and practical answers.
I can proudly recommend these courses for others as well.
Very effective training methods.
I am very impressed with the trainer's knowledge and experience.
The trainer is capable of answering all my questions.
Experienced trainer. Real cases with references to recommendations.
Excellent knowledge from the trainer.
Trainer adapted to the expectations of the audience.
Very clear explanations.
Experienced trainer. Excellent descriptions.
Many different people from different operators can share their problems and ideas.
Good class notes and great examples.
Trainers have passion to teach & impart knowledge.
Excellent methodology of teaching. Simple and easy to understand training.
A clear picture of GSM switching and signalling.
The training exceeded my expectations.
Professional, high-quality trainer.
Excellent course and instructor.
The course covers all the impacted areas.
Good logical structure of the course and explanation.
The best training ever.
Trainer is open for comments and discussion.
The course exceeded my expectations. Hats off!
Trainer understands local market experience.
A lot of useful materials and knowledge.
Perfect course.
I feel like the trainer is the best professor and mentor one can have.
A good approach to a complex problem.
Trainer understands local market experience.
Unique training covering the most important areas of my work.
Trainer was able to answer practical questions.
Very well organized training programmes.
The training is completely excellent.
More than excellent course!
Deep and detailed topic analysis.
Training provides useful methods to analyze real protocols.
Highly professional trainer with lots of practical experience. Friendly and open.
This course will be very useful in my daily work.
Excellent, knowledgeable trainer, open to communication.
Really practical and very fruitful training.
Great teacher with deep knowledge and experience.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Good direct connection between course material and real problems.
Amazing, more than excellent, audience-oriented trainer.