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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Everyone gets individual attention from the trainer.
Seminar entirely for Telecommunication operators. A lot of issues covered.
More than excellent course!
Trainer was able to answer practical questions.
Experienced trainer. Real cases with references to recommendations.
Highly professional trainer with lots of practical experience. Friendly and open.
Amazing, more than excellent, audience-oriented trainer.
I can proudly recommend these courses for others as well.
Course covers all important issues and presents relevant examples.
Very clear explanations.
Excellent, knowledgeable trainer, open to communication.
Very well organized training programmes.
I am very impressed with the trainer's knowledge and experience.
Deep and detailed topic analysis.
Trainer adapted to the expectations of the audience.
Excellent knowledge from the trainer.
Really practical and very fruitful training.
A clear picture of GSM switching and signalling.
Training provides useful methods to analyze real protocols.
Training was above expectations!
Excellent exercises!
Professional, high-quality trainer.
Very effective training methods.
The course exceeded my expectations. Hats off!
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Experienced trainer. Excellent descriptions.
The whole course was very valuable.
A good approach to a complex problem.
Unique training covering the most important areas of my work.
Perfect course.
This course will be very useful in my daily work.
Trainers have passion to teach & impart knowledge.
I feel like the trainer is the best professor and mentor one can have.
Great teacher with deep knowledge and experience.
Many different people from different operators can share their problems and ideas.
The best training ever.
Good direct connection between course material and real problems.
Regardless of technology I received theoretical and practical answers.
The training is completely excellent.
The training exceeded my expectations.
Trainer understands local market experience.
Trainer is open for comments and discussion.
The trainer is capable of answering all my questions.
Trainer understands local market experience.
Good logical structure of the course and explanation.
A lot of useful materials and knowledge.
Excellent methodology of teaching. Simple and easy to understand training.
Excellent course and instructor.
Good class notes and great examples.
I received a lot of useful information which I use in my work every day.
The course covers all the impacted areas.