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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
More than excellent course!
Very well organized training programmes.
Many different people from different operators can share their problems and ideas.
Everyone gets individual attention from the trainer.
Experienced trainer. Excellent descriptions.
I can proudly recommend these courses for others as well.
Excellent, knowledgeable trainer, open to communication.
Unique training covering the most important areas of my work.
Experienced trainer. Real cases with references to recommendations.
The course exceeded my expectations. Hats off!
The training is completely excellent.
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Trainer adapted to the expectations of the audience.
Trainer understands local market experience.
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The whole course was very valuable.
Good logical structure of the course and explanation.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Trainers have passion to teach & impart knowledge.
Trainer was able to answer practical questions.
Very clear explanations.
Good class notes and great examples.
Really practical and very fruitful training.
I feel like the trainer is the best professor and mentor one can have.
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Course covers all important issues and presents relevant examples.
The trainer is capable of answering all my questions.
Deep and detailed topic analysis.
Trainer understands local market experience.
Professional, high-quality trainer.
Very effective training methods.
Trainer is open for comments and discussion.
The training exceeded my expectations.
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Excellent knowledge from the trainer.
I received a lot of useful information which I use in my work every day.
Great teacher with deep knowledge and experience.
I am very impressed with the trainer's knowledge and experience.
Amazing, more than excellent, audience-oriented trainer.
Regardless of technology I received theoretical and practical answers.
Perfect course.
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Training was above expectations!
The best training ever.
A lot of useful materials and knowledge.
This course will be very useful in my daily work.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.