Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Experienced trainer. Real cases with references to recommendations.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Experienced trainer. Excellent descriptions.
I received a lot of useful information which I use in my work every day.
The training exceeded my expectations.
Trainer understands local market experience.
I can proudly recommend these courses for others as well.
The trainer is capable of answering all my questions.
I am very impressed with the trainer's knowledge and experience.
Trainer was able to answer practical questions.
I feel like the trainer is the best professor and mentor one can have.
Excellent exercises!
Trainers have passion to teach & impart knowledge.
A clear picture of GSM switching and signalling.
Good class notes and great examples.
The best training ever.
A lot of useful materials and knowledge.
The whole course was very valuable.
Many different people from different operators can share their problems and ideas.
The course covers all the impacted areas.
Very effective training methods.
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Trainer understands local market experience.
Very clear explanations.
Perfect course.
Good direct connection between course material and real problems.
Trainer adapted to the expectations of the audience.
Course covers all important issues and presents relevant examples.
Everyone gets individual attention from the trainer.
The training is completely excellent.
A good approach to a complex problem.
Regardless of technology I received theoretical and practical answers.
Highly professional trainer with lots of practical experience. Friendly and open.
Trainer is open for comments and discussion.
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Professional, high-quality trainer.
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Very well organized training programmes.
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More than excellent course!
Training provides useful methods to analyze real protocols.
Deep and detailed topic analysis.
Unique training covering the most important areas of my work.
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Training was above expectations!
Amazing, more than excellent, audience-oriented trainer.
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Excellent knowledge from the trainer.
The course exceeded my expectations. Hats off!