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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Regardless of technology I received theoretical and practical answers.
Very well organized training programmes.
Deep and detailed topic analysis.
Excellent course and instructor.
Course covers all important issues and presents relevant examples.
The course exceeded my expectations. Hats off!
More than excellent course!
Excellent, knowledgeable trainer, open to communication.
Good class notes and great examples.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Trainer understands local market experience.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Great teacher with deep knowledge and experience.
Very clear explanations.
Really practical and very fruitful training.
The training exceeded my expectations.
This course will be very useful in my daily work.
Training provides useful methods to analyze real protocols.
Everyone gets individual attention from the trainer.
Excellent exercises!
Amazing, more than excellent, audience-oriented trainer.
I received a lot of useful information which I use in my work every day.
Trainers have passion to teach & impart knowledge.
Excellent methodology of teaching. Simple and easy to understand training.
A lot of useful materials and knowledge.
Training was above expectations!
Trainer understands local market experience.
The training is completely excellent.
Trainer was able to answer practical questions.
Good logical structure of the course and explanation.
The course covers all the impacted areas.
Experienced trainer. Real cases with references to recommendations.
Professional, high-quality trainer.
Very effective training methods.
Good direct connection between course material and real problems.
Highly professional trainer with lots of practical experience. Friendly and open.
A clear picture of GSM switching and signalling.
The best training ever.
I can proudly recommend these courses for others as well.
Experienced trainer. Excellent descriptions.
A good approach to a complex problem.
I am very impressed with the trainer's knowledge and experience.
Perfect course.
The trainer is capable of answering all my questions.
I feel like the trainer is the best professor and mentor one can have.
Trainer is open for comments and discussion.
Many different people from different operators can share their problems and ideas.
Trainer adapted to the expectations of the audience.
Unique training covering the most important areas of my work.
Excellent knowledge from the trainer.
The whole course was very valuable.