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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
A good approach to a complex problem.
Excellent, knowledgeable trainer, open to communication.
Very effective training methods.
Unique training covering the most important areas of my work.
Perfect course.
Excellent course and instructor.
Many different people from different operators can share their problems and ideas.
Course covers all important issues and presents relevant examples.
The training is completely excellent.
More than excellent course!
Experienced trainer. Excellent descriptions.
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Regardless of technology I received theoretical and practical answers.
The training exceeded my expectations.
Trainers have passion to teach & impart knowledge.
Very well organized training programmes.
Training provides useful methods to analyze real protocols.
I feel like the trainer is the best professor and mentor one can have.
Everyone gets individual attention from the trainer.
Seminar entirely for Telecommunication operators. A lot of issues covered.
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Training was above expectations!
The whole course was very valuable.
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Trainer understands local market experience.
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The course exceeded my expectations. Hats off!
Excellent exercises!
This course will be very useful in my daily work.
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Amazing, more than excellent, audience-oriented trainer.
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I am very impressed with the trainer's knowledge and experience.
Trainer is open for comments and discussion.
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Trainer understands local market experience.
Professional, high-quality trainer.
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I can proudly recommend these courses for others as well.
Really practical and very fruitful training.
I received a lot of useful information which I use in my work every day.
Highly professional trainer with lots of practical experience. Friendly and open.