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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Good direct connection between course material and real problems.
Really practical and very fruitful training.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Experienced trainer. Excellent descriptions.
The training is completely excellent.
I am very impressed with the trainer's knowledge and experience.
I can proudly recommend these courses for others as well.
Excellent exercises!
Trainer understands local market experience.
Course covers all important issues and presents relevant examples.
Training was above expectations!
Excellent methodology of teaching. Simple and easy to understand training.
Perfect course.
Everyone gets individual attention from the trainer.
Excellent, knowledgeable trainer, open to communication.
Trainer was able to answer practical questions.
This course will be very useful in my daily work.
Great teacher with deep knowledge and experience.
The best training ever.
Good class notes and great examples.
Many different people from different operators can share their problems and ideas.
I received a lot of useful information which I use in my work every day.
The training exceeded my expectations.
The whole course was very valuable.
Excellent course and instructor.
Good logical structure of the course and explanation.
The course exceeded my expectations. Hats off!
Very effective training methods.
Highly professional trainer with lots of practical experience. Friendly and open.
Excellent knowledge from the trainer.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Very well organized training programmes.
A good approach to a complex problem.
Regardless of technology I received theoretical and practical answers.
Trainers have passion to teach & impart knowledge.
The trainer is capable of answering all my questions.
Deep and detailed topic analysis.
More than excellent course!
A clear picture of GSM switching and signalling.
Trainer adapted to the expectations of the audience.
I feel like the trainer is the best professor and mentor one can have.
Training provides useful methods to analyze real protocols.
Amazing, more than excellent, audience-oriented trainer.
A lot of useful materials and knowledge.
Unique training covering the most important areas of my work.
Trainer is open for comments and discussion.
Very clear explanations.
Professional, high-quality trainer.
The course covers all the impacted areas.
Experienced trainer. Real cases with references to recommendations.
Trainer understands local market experience.