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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Everyone gets individual attention from the trainer.
Training was above expectations!
Trainer understands local market experience.
Excellent methodology of teaching. Simple and easy to understand training.
I received a lot of useful information which I use in my work every day.
A lot of useful materials and knowledge.
I am very impressed with the trainer's knowledge and experience.
Many different people from different operators can share their problems and ideas.
Really practical and very fruitful training.
Trainers have passion to teach & impart knowledge.
The trainer is capable of answering all my questions.
Trainer understands local market experience.
Experienced trainer. Excellent descriptions.
Excellent exercises!
Excellent knowledge from the trainer.
Good class notes and great examples.
Training provides useful methods to analyze real protocols.
The course exceeded my expectations. Hats off!
Regardless of technology I received theoretical and practical answers.
Trainer adapted to the expectations of the audience.
Good direct connection between course material and real problems.
The training is completely excellent.
This course will be very useful in my daily work.
Excellent course and instructor.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Very effective training methods.
Excellent, knowledgeable trainer, open to communication.
Great teacher with deep knowledge and experience.
More than excellent course!
The best training ever.
Good logical structure of the course and explanation.
Trainer was able to answer practical questions.
Unique training covering the most important areas of my work.
Highly professional trainer with lots of practical experience. Friendly and open.
The course covers all the impacted areas.
Perfect course.
Deep and detailed topic analysis.
A clear picture of GSM switching and signalling.
I feel like the trainer is the best professor and mentor one can have.
Trainer is open for comments and discussion.
The whole course was very valuable.
I can proudly recommend these courses for others as well.
The training exceeded my expectations.
Very well organized training programmes.
Amazing, more than excellent, audience-oriented trainer.
A good approach to a complex problem.
Experienced trainer. Real cases with references to recommendations.
Course covers all important issues and presents relevant examples.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Very clear explanations.
Professional, high-quality trainer.