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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Good logical structure of the course and explanation.
Excellent course and instructor.
More than excellent course!
A lot of useful materials and knowledge.
The course exceeded my expectations. Hats off!
The training is completely excellent.
Amazing, more than excellent, audience-oriented trainer.
A good approach to a complex problem.
Trainer understands local market experience.
Excellent, knowledgeable trainer, open to communication.
Training provides useful methods to analyze real protocols.
Training was above expectations!
This course will be very useful in my daily work.
I received a lot of useful information which I use in my work every day.
Good class notes and great examples.
Good direct connection between course material and real problems.
Professional, high-quality trainer.
I am very impressed with the trainer's knowledge and experience.
The trainer is capable of answering all my questions.
A clear picture of GSM switching and signalling.
Trainers have passion to teach & impart knowledge.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Highly professional trainer with lots of practical experience. Friendly and open.
Many different people from different operators can share their problems and ideas.
Very well organized training programmes.
The best training ever.
Very clear explanations.
Everyone gets individual attention from the trainer.
Really practical and very fruitful training.
Regardless of technology I received theoretical and practical answers.
Great teacher with deep knowledge and experience.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Excellent methodology of teaching. Simple and easy to understand training.
Excellent exercises!
Trainer understands local market experience.
Trainer is open for comments and discussion.
Experienced trainer. Excellent descriptions.
Perfect course.
Excellent knowledge from the trainer.
Experienced trainer. Real cases with references to recommendations.
Course covers all important issues and presents relevant examples.
Trainer adapted to the expectations of the audience.
The whole course was very valuable.
I can proudly recommend these courses for others as well.
Trainer was able to answer practical questions.
The course covers all the impacted areas.
Unique training covering the most important areas of my work.
Very effective training methods.
The training exceeded my expectations.
I feel like the trainer is the best professor and mentor one can have.
Deep and detailed topic analysis.