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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Everyone gets individual attention from the trainer.
Good class notes and great examples.
Professional, high-quality trainer.
A lot of useful materials and knowledge.
Highly professional trainer with lots of practical experience. Friendly and open.
Very clear explanations.
Course covers all important issues and presents relevant examples.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Trainers have passion to teach & impart knowledge.
Experienced trainer. Real cases with references to recommendations.
Regardless of technology I received theoretical and practical answers.
Training was above expectations!
A good approach to a complex problem.
Good logical structure of the course and explanation.
Unique training covering the most important areas of my work.
Excellent knowledge from the trainer.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Trainer was able to answer practical questions.
Trainer is open for comments and discussion.
Great teacher with deep knowledge and experience.
The course exceeded my expectations. Hats off!
The best training ever.
Trainer understands local market experience.
Experienced trainer. Excellent descriptions.
Perfect course.
More than excellent course!
Many different people from different operators can share their problems and ideas.
Good direct connection between course material and real problems.
The training exceeded my expectations.
Trainer adapted to the expectations of the audience.
Training provides useful methods to analyze real protocols.
I received a lot of useful information which I use in my work every day.
I can proudly recommend these courses for others as well.
I feel like the trainer is the best professor and mentor one can have.
Really practical and very fruitful training.
The trainer is capable of answering all my questions.
Deep and detailed topic analysis.
Amazing, more than excellent, audience-oriented trainer.
Very well organized training programmes.
The course covers all the impacted areas.
Excellent course and instructor.
The whole course was very valuable.
Excellent exercises!
Trainer understands local market experience.
Excellent, knowledgeable trainer, open to communication.
The training is completely excellent.
This course will be very useful in my daily work.
I am very impressed with the trainer's knowledge and experience.
Very effective training methods.
A clear picture of GSM switching and signalling.
Excellent methodology of teaching. Simple and easy to understand training.