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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Good logical structure of the course and explanation.
Professional, high-quality trainer.
Excellent knowledge from the trainer.
Very effective training methods.
Excellent methodology of teaching. Simple and easy to understand training.
Good direct connection between course material and real problems.
This course will be very useful in my daily work.
Everyone gets individual attention from the trainer.
Excellent, knowledgeable trainer, open to communication.
Course covers all important issues and presents relevant examples.
A lot of useful materials and knowledge.
Experienced trainer. Real cases with references to recommendations.
Deep and detailed topic analysis.
Training provides useful methods to analyze real protocols.
Good class notes and great examples.
Training was above expectations!
Regardless of technology I received theoretical and practical answers.
Highly professional trainer with lots of practical experience. Friendly and open.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
The training is completely excellent.
Many different people from different operators can share their problems and ideas.
The trainer is capable of answering all my questions.
Amazing, more than excellent, audience-oriented trainer.
Unique training covering the most important areas of my work.
The whole course was very valuable.
The course exceeded my expectations. Hats off!
A good approach to a complex problem.
I feel like the trainer is the best professor and mentor one can have.
I received a lot of useful information which I use in my work every day.
The training exceeded my expectations.
A clear picture of GSM switching and signalling.
Trainer understands local market experience.
I am very impressed with the trainer's knowledge and experience.
Perfect course.
The course covers all the impacted areas.
Trainer was able to answer practical questions.
Really practical and very fruitful training.
Trainer adapted to the expectations of the audience.
More than excellent course!
Great teacher with deep knowledge and experience.
Trainer understands local market experience.
I can proudly recommend these courses for others as well.
Experienced trainer. Excellent descriptions.
Trainer is open for comments and discussion.
Trainers have passion to teach & impart knowledge.
Excellent exercises!
Seminar entirely for Telecommunication operators. A lot of issues covered.
Excellent course and instructor.
Very clear explanations.
The best training ever.
Very well organized training programmes.