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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
The training exceeded my expectations.
This course will be very useful in my daily work.
Amazing, more than excellent, audience-oriented trainer.
Experienced trainer. Excellent descriptions.
Excellent, knowledgeable trainer, open to communication.
I can proudly recommend these courses for others as well.
A clear picture of GSM switching and signalling.
Trainer understands local market experience.
Deep and detailed topic analysis.
Excellent exercises!
The course exceeded my expectations. Hats off!
The course covers all the impacted areas.
Good class notes and great examples.
The training is completely excellent.
Trainer understands local market experience.
Perfect course.
A lot of useful materials and knowledge.
More than excellent course!
The trainer is capable of answering all my questions.
The best training ever.
Great teacher with deep knowledge and experience.
Very effective training methods.
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I am very impressed with the trainer's knowledge and experience.
Trainers have passion to teach & impart knowledge.
Trainer was able to answer practical questions.
Excellent knowledge from the trainer.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Very well organized training programmes.
Training provides useful methods to analyze real protocols.
The whole course was very valuable.
A good approach to a complex problem.
I feel like the trainer is the best professor and mentor one can have.
Trainer is open for comments and discussion.
Course covers all important issues and presents relevant examples.
Excellent methodology of teaching. Simple and easy to understand training.
Regardless of technology I received theoretical and practical answers.
Unique training covering the most important areas of my work.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Experienced trainer. Real cases with references to recommendations.
Professional, high-quality trainer.
Very clear explanations.
Trainer adapted to the expectations of the audience.
Many different people from different operators can share their problems and ideas.
Excellent course and instructor.
Really practical and very fruitful training.
Training was above expectations!
Everyone gets individual attention from the trainer.
I received a lot of useful information which I use in my work every day.
Good direct connection between course material and real problems.