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Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
Great teacher with deep knowledge and experience.
Many different people from different operators can share their problems and ideas.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Training was above expectations!
I can proudly recommend these courses for others as well.
The trainer is capable of answering all my questions.
The training is completely excellent.
Good direct connection between course material and real problems.
Trainer was able to answer practical questions.
Course covers all important issues and presents relevant examples.
A lot of useful materials and knowledge.
Excellent course and instructor.
I received a lot of useful information which I use in my work every day.
Trainer adapted to the expectations of the audience.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Trainers have passion to teach & impart knowledge.
Professional, high-quality trainer.
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Regardless of technology I received theoretical and practical answers.
Experienced trainer. Real cases with references to recommendations.
The course exceeded my expectations. Hats off!
Unique training covering the most important areas of my work.
Deep and detailed topic analysis.
Excellent exercises!
Trainer understands local market experience.
Amazing, more than excellent, audience-oriented trainer.
Very well organized training programmes.
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Trainer understands local market experience.
Trainer is open for comments and discussion.
The whole course was very valuable.
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More than excellent course!
The course covers all the impacted areas.
Perfect course.
I am very impressed with the trainer's knowledge and experience.
The best training ever.
This course will be very useful in my daily work.
Training provides useful methods to analyze real protocols.
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The training exceeded my expectations.
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Good class notes and great examples.