|
Telco technical & business courses available worldwide |
One of the major benefits of Digital change is the ability to immediately or even proactive react to events occurring in the Telco environment – change can be as small as individual customer behavior, or as large as the network situation.
Next Best Action Architecture workshop is about designing a solution for handling such immediacy and recommendations in a consistent and cost-efficient way.
Who Should Attend?
This workshop is for both business owners with cases implemented using Next Best Action Architecture and IT Architects and managers responsible for the solution implementation.
Workshop Content
This one day workshop comprises:
Objectives
To bring together understanding of solution design to handle Next Best Action, use cases that are commonly executed using such Architecture, map it to the current company Architecture, and prioritise potential changes.
Prerequisites
None.
Structure
One-day workshop. Presentations with discussion, followed by facilitated discussion, group exercise.
Methodology
Next Best Action Framework proposed by TeleScope is used as the basis for discussion.
I feel like the trainer is the best professor and mentor one can have.
Very clear explanations.
Excellent knowledge from the trainer.
Amazing, more than excellent, audience-oriented trainer.
Good direct connection between course material and real problems.
This course will be very useful in my daily work.
Good class notes and great examples.
Trainer adapted to the expectations of the audience.
Excellent exercises!
The whole course was very valuable.
A clear picture of GSM switching and signalling.
Experienced trainer. Real cases with references to recommendations.
Excellent course and instructor.
Experienced trainer. Excellent descriptions.
Deep and detailed topic analysis.
Highly professional trainer with lots of practical experience. Friendly and open.
Excellent, knowledgeable trainer, open to communication.
Many different people from different operators can share their problems and ideas.
Very effective training methods.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
The course exceeded my expectations. Hats off!
The trainer is capable of answering all my questions.
The course covers all the impacted areas.
I can proudly recommend these courses for others as well.
Trainer understands local market experience.
Very well organized training programmes.
Course covers all important issues and presents relevant examples.
Everyone gets individual attention from the trainer.
I received a lot of useful information which I use in my work every day.
Professional, high-quality trainer.
A lot of useful materials and knowledge.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Perfect course.
Good logical structure of the course and explanation.
Trainers have passion to teach & impart knowledge.
The best training ever.
Trainer was able to answer practical questions.
Training was above expectations!
I am very impressed with the trainer's knowledge and experience.
Excellent methodology of teaching. Simple and easy to understand training.
Trainer is open for comments and discussion.
Regardless of technology I received theoretical and practical answers.
The training exceeded my expectations.
More than excellent course!
Really practical and very fruitful training.
Unique training covering the most important areas of my work.
Trainer understands local market experience.
A good approach to a complex problem.
Training provides useful methods to analyze real protocols.
The training is completely excellent.
Great teacher with deep knowledge and experience.