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Telco technical & business courses available worldwide |
Who Should Attend?
This workshop is designed to help improve top management in your company. So that your company can benefit the most from the workshop, it is recommended that as many board members and senior directors attend as possible.
Course Scope
This workshop is about process management methodology and how it can be applied in telecommunication companies, paying special attention to new methods used in the industry, including digital transformation, product innovation and Customer Journey Mapping.
Course Objectives
During the workshop the participants will learn:
After the workshop your management will be able to make informed decisions on how to run business process change and transformation process.
Workshop Structure & Methodology
This workshop is a 3.5-4 hour session led by the trainer, with background instruction, real-life examples, and interactive discussion of actual challenges faced by your company.
Workshop Agenda
Prerequisites
None.
Great teacher with deep knowledge and experience.
Trainer understands local market experience.
Very effective training methods.
Excellent knowledge from the trainer.
I received a lot of useful information which I use in my work every day.
Good logical structure of the course and explanation.
Perfect course.
Very well organized training programmes.
Deep and detailed topic analysis.
Experienced trainer. Excellent descriptions.
Training provides useful methods to analyze real protocols.
The training is completely excellent.
Course covers all important issues and presents relevant examples.
The training exceeded my expectations.
Highly professional trainer with lots of practical experience. Friendly and open.
This course will be very useful in my daily work.
Excellent methodology of teaching. Simple and easy to understand training.
Regardless of technology I received theoretical and practical answers.
Trainer was able to answer practical questions.
I can proudly recommend these courses for others as well.
Excellent exercises!
The course covers all the impacted areas.
The best training ever.
A good approach to a complex problem.
Everyone gets individual attention from the trainer.
Trainer is open for comments and discussion.
Unique training covering the most important areas of my work.
The whole course was very valuable.
Very clear explanations.
Many different people from different operators can share their problems and ideas.
Good direct connection between course material and real problems.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
A clear picture of GSM switching and signalling.
The course exceeded my expectations. Hats off!
Trainers have passion to teach & impart knowledge.
Excellent, knowledgeable trainer, open to communication.
Professional, high-quality trainer.
I feel like the trainer is the best professor and mentor one can have.
The trainer is capable of answering all my questions.
Trainer adapted to the expectations of the audience.
A lot of useful materials and knowledge.
Amazing, more than excellent, audience-oriented trainer.
Really practical and very fruitful training.
Trainer understands local market experience.
Excellent course and instructor.
Good class notes and great examples.
Experienced trainer. Real cases with references to recommendations.
Training was above expectations!
Seminar entirely for Telecommunication operators. A lot of issues covered.
I am very impressed with the trainer's knowledge and experience.
More than excellent course!