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Consulting for groups and individuals |
How to use eTOM to improve business

After Business Process Management, Jetson and Neils, 2006
BPM Maturity in Organization

eTOM has a key role for Business Process Management Maturity growth
Excellent methodology of teaching. Simple and easy to understand training.
Good logical structure of the course and explanation.
The course covers all the impacted areas.
Trainer is open for comments and discussion.
Seminar entirely for Telecommunication operators. A lot of issues covered.
A good approach to a complex problem.
This course will be very useful in my daily work.
Experienced trainer. Real cases with references to recommendations.
Professional, high-quality trainer.
More than excellent course!
Very well organized training programmes.
Great teacher with deep knowledge and experience.
Trainer adapted to the expectations of the audience.
The whole course was very valuable.
Regardless of technology I received theoretical and practical answers.
Really practical and very fruitful training.
Good class notes and great examples.
Trainer understands local market experience.
The training exceeded my expectations.
The course exceeded my expectations. Hats off!
Excellent, knowledgeable trainer, open to communication.
Many different people from different operators can share their problems and ideas.
The trainer is capable of answering all my questions.
Highly professional trainer with lots of practical experience. Friendly and open.
A lot of useful materials and knowledge.
The training is completely excellent.
Excellent exercises!
Training was above expectations!
Very clear explanations.
Excellent course and instructor.
Amazing, more than excellent, audience-oriented trainer.
A clear picture of GSM switching and signalling.
Trainer was able to answer practical questions.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Excellent knowledge from the trainer.
I am very impressed with the trainer's knowledge and experience.
Everyone gets individual attention from the trainer.
I feel like the trainer is the best professor and mentor one can have.
Perfect course.
Deep and detailed topic analysis.
I received a lot of useful information which I use in my work every day.
Trainer understands local market experience.
Experienced trainer. Excellent descriptions.
Unique training covering the most important areas of my work.
The best training ever.
I can proudly recommend these courses for others as well.
Trainers have passion to teach & impart knowledge.
Training provides useful methods to analyze real protocols.
Good direct connection between course material and real problems.
Very effective training methods.
Course covers all important issues and presents relevant examples.