Consulting

for groups

and individuals

eTOM Business Process Framework CxO Level View (Level 1):

 

etom / etom-operations-groupings_01.png

 

 

eTOM process view – e.g. Capture Sales Order

 

Top-down view of eTOM and the  building blocks definition used to map business process to harmonize flows between different parts of the organization

 

etom / etom-operations-groupings_02.png

 

Seminar entirely for Telecommunication operators. A lot of issues covered.

Ms. Pinelopi Tragoudara, Vodafone GR

Trainer was able to answer practical questions.

Mr. Daniel Krolikowski, Play Poland

Excellent knowledge from the trainer.

Ms. Catherine Barman, Swisscom

Excellent methodology of teaching. Simple and easy to understand training.

Mr. Arben Shabani, PTK Kosovo

Very well organized training programmes.

Mr. Mihnea Teodorescu, Cosmote, RO

Unique training covering the most important areas of my work.

Mr. Eldar Mursaqulov, Azercell

Training provides useful methods to analyze real protocols.

Mr. Seema Karn, NCell Nepal

Excellent exercises!

Mr. Muhammad Ali, Mobilink Pakistan

This course will be very useful in my daily work.

Mr. Leopoldino Ferreira, Unitel Angola

Deep and detailed topic analysis.

Mr. Mohamed Sabry, Vodafone Egypt

I can proudly recommend these courses for others as well.

Mr. Tarvo Jammer, Elisa Estonia

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

I am very impressed with the trainer's knowledge and experience.

Mr. Mouin Al Saghir, Vivacell

Good direct connection between course material and real problems.

Mr. Alex Konstantopoulos, Cosmote, GR

I feel like the trainer is the best professor and mentor one can have.

Ms. Ledia Meici, AMC Albania

Great teacher with deep knowledge and experience.

Mr. Philippe Wrzecionek, TATA

The whole course was very valuable.

Mr. Sayyid Ali, Dhiraagu Maldives

Experienced trainer. Real cases with references to recommendations.

Mr. David Curkan, T-Mobile Croatia

The training exceeded my expectations.

Ms. Irida Gjashta, AMC Albania

Excellent, knowledgeable trainer, open to communication.

Mr. Dmitrii Kropotov, Tele2 Russia

The training is completely excellent.

Mr. Philipp Korostelev, Beeline Moscow

Very effective training methods.

Ms. Erjona Xhemali, AMC Albania

A clear picture of GSM switching and signalling.

Ms. Anette Chale, mCel Mozambique

The course covers all the impacted areas.

Ms. Gratia Scanteie, Vodafone, RO

Good logical structure of the course and explanation.

Ms. Elena Shevtsova, Beeline, KZ

Excellent course and instructor.

Mr. Nikolay Suetin, Beeline Russia

Professional, high-quality trainer.

Mr. Gagik Shatveryan, Vivacell

Amazing, more than excellent, audience-oriented trainer.

Mr. Evgeniy Dmitriev, Astelit Ukraine

The trainer is capable of answering all my questions.

Ms. Ana Gheorghe, Vodafone RO

Experienced trainer. Excellent descriptions.

Mr. Ahmad Doar, Mobily, KSA

A good approach to a complex problem.

Ms. Horia Catrinoiu, Vodafone RO

The best training ever.

Mr. Timur Zagretdinov, MTT Russia

Training was above expectations!

Mr. Ariel Haxhiu, Eagle Mobile, AL

Many different people from different operators can share their problems and ideas.

Mr. Omar El-Fiky, Vodafone Egypt

I received a lot of useful information which I use in my work every day.

Ms. Viktoriya Gusarova, Beeline RU

More than excellent course!

Ms. Inessa Mijiferjyan, Vivacell

Really practical and very fruitful training.

Mr. Niroj Raya, NCell Nepal

Trainer is open for comments and discussion.

Ms. Natalya Nerubenko, Life Ukraine

Trainers have passion to teach & impart knowledge.

Mr. Kanchan Chitrakar, Ncell Nepal

Very clear explanations.

Ms. Tatyana Krasyuk, Life Ukraine

Overwhelming knowledge and expertise. Interactive and enjoyable learning.

Mr. Ashish Shrestha, NCell Nepal

Regardless of technology I received theoretical and practical answers.

Mr. Kosta Pribić, T-Mobile Croatia

Everyone gets individual attention from the trainer.

Ms. Inga Tomsone, Tele2 Latvia

Highly professional trainer with lots of practical experience. Friendly and open.

Ms. Olga Rudnicka, Tele2 Latvia

A lot of useful materials and knowledge.

Mr. Shukhrat Khaydar, UCell

Trainer adapted to the expectations of the audience.

Mr. Antoine Blanchet, Monaco Telecom

Trainer understands local market experience.

Mr. Andrew Sweetman, Wataniya

The course exceeded my expectations. Hats off!

Mr. Adnan Syed, Mobily

Course covers all important issues and presents relevant examples.

Mr. Mohamed Kamel, Vodafone Egypt

Perfect course.

Mr. Arseniy Mazanik, Beeline Russia

Good class notes and great examples.