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Consulting for groups and individuals |
eTOM Business Process Framework CxO Level View (Level 1):

eTOM process view – e.g. Capture Sales Order
Top-down view of eTOM and the building blocks definition used to map business process to harmonize flows between different parts of the organization

Many different people from different operators can share their problems and ideas.
Good logical structure of the course and explanation.
The training is completely excellent.
A clear picture of GSM switching and signalling.
The course exceeded my expectations. Hats off!
Good class notes and great examples.
I received a lot of useful information which I use in my work every day.
Trainer understands local market experience.
Very clear explanations.
Professional, high-quality trainer.
Good direct connection between course material and real problems.
Trainer is open for comments and discussion.
Excellent exercises!
Perfect course.
A lot of useful materials and knowledge.
Trainer adapted to the expectations of the audience.
Great teacher with deep knowledge and experience.
I am very impressed with the trainer's knowledge and experience.
Very well organized training programmes.
Everyone gets individual attention from the trainer.
More than excellent course!
Really practical and very fruitful training.
Regardless of technology I received theoretical and practical answers.
The best training ever.
Training provides useful methods to analyze real protocols.
The whole course was very valuable.
Trainer understands local market experience.
Excellent course and instructor.
Training was above expectations!
Excellent methodology of teaching. Simple and easy to understand training.
I feel like the trainer is the best professor and mentor one can have.
Excellent knowledge from the trainer.
Overwhelming knowledge and expertise. Interactive and enjoyable learning.
Deep and detailed topic analysis.
Amazing, more than excellent, audience-oriented trainer.
Trainer was able to answer practical questions.
I can proudly recommend these courses for others as well.
Experienced trainer. Real cases with references to recommendations.
Experienced trainer. Excellent descriptions.
This course will be very useful in my daily work.
The training exceeded my expectations.
A good approach to a complex problem.
Seminar entirely for Telecommunication operators. A lot of issues covered.
Course covers all important issues and presents relevant examples.
Very effective training methods.
Highly professional trainer with lots of practical experience. Friendly and open.
Excellent, knowledgeable trainer, open to communication.
The course covers all the impacted areas.
Trainers have passion to teach & impart knowledge.
The trainer is capable of answering all my questions.
Unique training covering the most important areas of my work.